CONFIRMATION
You will receive confirmation a week before your class begins. One week prior to your class start date, if your first choice class has not met minimum enrollment or is already full, you will be notified of placement in your second choice class. If you have questions or need to request a change to your selected class day or time, just send us an email.
REFUND POLICY:
Tuition fee is fully refundable up to one week before the start of the semester. Up until two weeks after semester has begun, 50% of tuition
fees will be refunded for remaining unattended classes at time of cancellation. No refunds can be issued after two weeks. If you have a health-related issue and can no longer attend class, please contact us, so that we can assist.
INCLEMENT WEATHER:
Music for Queens follows NYC Public School policy with regards to weather cancellations. Should public schools close due to inclement weather, our classes will be closed as well. Cancellations will be posted to the homepage of www.musicforqueens.com. If a class is cancelled due to weather, a make-up session will be scheduled for later in the semester or you will receive a class pass which you can use at any future date.
MAKE-UP POLICY:
Three make-up classes are allowed each semester and must be used during the semester in which you are enrolled . You can make up missed classes at any Music for Queens location throughout the semester. Please email in advance to scheudule your make-up classes. If you have a health-related issue causing you to miss numerous classes, please contact us, so that we can assist
EXPECTATIONS FOR GROWNUPS:
Parents and caregivers set the stage for the class. You are your child's greatest teacher, and your participation in class has a very direct effect on your child's class experience. We encourage you to sing, dance, and have fun! Out of respect for your teachers and your classmates, please keep non-musical conversations to a minimum and turn off or silence cell phones before entering the classroom. If you are expecting an important call, please put your phone on vibrate and leave the room to take the call. To avoid distracting the children, and to maintain a clean environment, please do not eat during class. If your child needs a quick snack, please step outside the classroom and return when you are ready. Breast-feeding and bottles are fine. Grown-ups are responsible for the safety and well-being of their children at all times before, during and after class. Thanks in advance for your cooperation!